I would like to say thank-you for taking care of both of my needs in the Home Going of my mother-in-law. Once again we have observed first hand the professional way that you and your staff meet the needs of a grieving family. We found your service to be conducted with great deal of compassion, integrity, and as one who really cares for the needs of those at a time of need.
Thank you and your staff, and as our family we strongly, recommend the Waterman Westbrook Clouse Funeral Home in Elkhart, IN.
I am very happy to reply to your recent letter to me. “My whole family, including my husband, parents, brother, and in-laws have used your funeral home. Waterman Westbrook Clouse was absolutely the finest in all aspects of a sad time, from picking up our beloved to their final resting place.
There was never any pressure put on me to do this or that. Anything I wanted, you did everything in your power to grant my wants, at a time when I was not thinking my best. Thank you kindly.
Dear Jon, Our family is grateful to you and your entire staff for handling our mother’s service and burial. Your kindness, expertise and sensitivity eased our burden and allowed us to grieve without any worry over the details. Your availability to me and my brother went beyond our expectations. Your thoughtful follow up was appreciated. I would and have recommended you to friends and relatives. May God Bless you for the service you practice
For my father’s funeral, each person on staff at your funeral home went out of your way to meet our family’s needs and wishes. You were all kind and helpful. I especially remember Jon making a trip to our home to deliver all the floral arrangements and Terry being helpful planning details of the funeral service and helping get Dad’s headstone taken care of. Several days after, the woman in the office helped me retrieve my father’s lifeline monitor. All were very helpful in taking care of large & small details.
My family and I wish to thank you for the caring professional manner with which you handled funeral arrangements for my husband this past spring. Charley and I had met with Terry to prearrange our funerals before we left to Florida last fall. Charley died while we were there. Because of the funeral plans we made, you were able carry out our wishes, making the process much easier for all of us. That was a very stressful time in our lives. I am grateful you were there, treating us with consideration and compassion; making sure things were just as we wanted them to be.
Following Charley’s burial were some issues that came up for me to deal with at the cemetery. You became a facilitator in getting those problems resolved. I have never made a request of you that wasn’t responded to in a timely manner, in a caring way. When I thanked you for going the extra mile, I think of you folks like my family and will do what ever I can.” It’s clear your philosophy is put into practice because that is how we felt we were being treated…like family.
My advice to anyone who hasn’t done it yet to make your funeral arrangements. Do not leave it up to your family to have to deal with it. Your death is a time of great stress for them without having to try to figure out how you might have wanted your funeral. Little decisions become monumental at times like that. Easing the burden on your family by making your own funeral arrangements is simply an act of love.
The people at this funeral home are very heart warming and considerate people. They do what they can to make you happy and feel better. They treat you as part of their family. The prices they charge is very reasonably too. They do a very good job on what they do like making people look like themselves. I would like to say thanks again for all you did.
This is a very professional funeral home.. That will work with you in every aspect.
I would not hesitate to recommend Waterman Westbrook Clouse Funeral Home to anyone. We were very pleased with their service to our family. They were courteous, compassionate, and knowledgeable in all aspect of the final arrangements for our loved one. Decisions seemed easier to make with their guidance. John’s wife and family
P.S. I appreciate getting the monument from you instead of going to another business. Thanks again
Waterman Westbrook Clouse Funeral Home is tremendously an amazing place. Our daughter passed away in June of 2009. At that time, we were so distraught and filled with disbelief and Waterman Funeral Home helped us see though it all. We were having financial issues and a dear friend of ours Victor Burson gave us a deal of our lifetime. And our family is truly thankful for that. We have very much appreciation for them. Because of them there was a lot of weight lifted from our shoulders.
We the family of Dan R. Johnson can not say enough great things about you. You were GREAT!!! You treated our family with respect, and did everything possible to take care of our needs. The Packard was great. Dan loved antique cars. We thank you again.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.